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Utility Companies Offer Assistance

Utility companies are aware that many of their customers are facing financial hardships. If you cannot pay your utility bills or are finding it increasingly difficult, call your utility company to learn about their programs and payment options. 

Atlantic City Electric (ACE)

Learn about all of ACE’s assistance programs, including: 

  • Budget Billing avoids seasonal peaks in your electric bills by dividing payments evenly over the course of the entire year by creating a predictable monthly bill.
  • Extended Due Date allows customers to request their due date to be extended without a late charge. 
  • Payment Arrangements are for eligible customers who need assistance paying off a large or past-due balance. This program enables you to pay your past-due balance using monthly installment payments.
  • Third-Party Notification allows customers to designate a third party to receive a copy of a disconnection notice. The third party can arrange your bill payment or talk with an ACE customer service representative on the customer’s behalf.

Jersey Central Power & Light Company (JCP&L)

Learn about all of JCP&L’s assistance programs, including: 

  • Extended Due Date allows eligible customers to request an extended due date without a late charge. 
  • Payment Arrangements are for eligible customers who need assistance paying off a large or past-due balance. This program enables you to pay your past-due balance using monthly installment payments.
  • Third-Party Notification allows customers to designate a third party to receive a copy of a disconnection notice. The third party can arrange payment of your bill or talk with a JCP&L customer service representative on the customer’s behalf.
  • Military Deferred Payment Program allows customers with financial difficulties due to a family member's active military duty to defer payment on part of all of their bills. 

New Jersey Natural Gas Customers

  • Gift of Warmth provides a one-time grant of up to $500 to help customers through financial hardship. 
  • Budget Plan avoids seasonal peaks in electric bills by dividing payments evenly over the entire year and creating a predictable monthly bill.
  • Deferred Payment Arrangements are for eligible customers who need assistance paying off a large or past-due balance. This program enables you to pay your past-due balance using monthly installment payments.

Orange & Rockland Customers

  • Budget B illing avoids seasonal peaks in your electric bills by dividing payments evenly throughout the year and creating a predictable monthly bill.
  • Bill Extender allows eligible customers to request their due date to be extended without a late charge. 
  • Get Well First extends the due date on bills during an eligible customer’s hospital stay. 
  • Payment Agreements are for eligible customers who need assistance paying off a large or past-due balance. This program enables you to pay your past-due balance using monthly installment payments.

PSE&G Customers

Learn about all of PSE&G’s assistance programs including: 

  • An equal payment plan avoids seasonal peaks in your electric bills by dividing payments evenly throughout the year and creating a predictable monthly bill.
  • Deferred Payment Agreements are for eligible customers who need assistance paying off a large or past-due balance. This program enables you to pay your past-due balance using monthly installment payments.

Local Utility and Supplier Representatives

ElectricGas
Atlantic City Electric
800-642-3780           
Elizabethtown Gas
800-242-5830
Jersey Central Power & Light (JCP&L)
800-662-3115
New Jersey Natural Gas
800-221-0051
Orange Rockland Electric
877-434-4100 
PSE&G
800-436-7734
PSE&G
800-436-7734 
South Jersey Gas
888-766-9900

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