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Our History

Our History

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NJ 211: From Hello to Help

NJ 211 has a long tradition of helping New Jersey residents. It all began in 2002 when the United Ways of New Jersey spearheaded efforts to give residents an easy way to find health and human services—encouraging the Board of Public Utilities to designate the NJ 2-1-1 Partnership as the sole administrator of the three-digit dialing code.

Critical Social Services Referrals

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In 2005, New Jersey's 211 system became available statewide. We've been assisting people—and growing—ever since. In fact, over the last decade, we’ve grown significantly. Today, NJ 211’s 150 staff members provide critical support and referrals to New Jersey residents, working with ten government and nonprofit partners.

A Tradition of Assistance - and Expansion

Whether for everyday needs or in times of emergency, NJ 211 has stepped up to help our residents.
NJ 211 Timeline from 2002 to 2023

Today and in Our Future

The foundation of NJ 211 is built upon providing information and referrals for health and human services, positioning us to explore new opportunities while utilizing our expertise. The healthcare sector, for example, has emphasized the importance of social factors in the health and well-being of patients. We bring our services, expertise, and knowledge of New Jersey’s social service system to facilitate health and wellness—with the ability to connect patients to resources for housing, food, transportation, and other types of social services to improve health outcomes. It is new opportunities such as these that NJ 211 is pursuing. It’s exciting to see what the future holds for NJ 211.

Why Your Support is Vital

New Jersey residents rely on NJ 211 for assistance in time of need.

In 2023:

  • NJ 211 made over one million connections to help people find health and human service resources in local communities throughout our state.
  • People conducted more than 700,000 website searches to access informative content pages about programs and systems created to address life's basic needs, download applications, and find critically important eligibility criteria. NJ 211 made more than 360,000 live assistance contacts.
  • Your support helps us continue our much-needed work and our ability to grow and lend an even bigger helping hand to New Jersey.

Your support helps us continue our much-needed work and our ability to grow and lend an even bigger helping hand to New Jersey.


Show your support today! Make a donation via PayPal, or call us at 973-887-4618.

 

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