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Water Bill Assistance Programs

New Jersey American Water H2O Help to Others Program

This program assists with water bills for NJ American Water customers experiencing a temporary financial crisis. Households receive up to $500 in a revolving 36-month period. 

Eligibility: Households must be NJ American Water customers experiencing a temporary financial crisis. The household's income must be at or below 300% of the Federal Poverty Level, and a payment of at least $100 must have been made within 90 days of the application.

Application: Households can apply online or complete a paper application. 

New Jersey American Water Universal Affordability Discount Program

This program provides NJ American Water customers with tiered discounts ranging from 15% to 60% off monthly fixed water service charges.  

Eligibility: Households must be NJ American Water customers with a household income at or below 200% of the Federal Poverty Level.

Application: Households can apply online or complete a paper application. 

AQUA Aid Program

The AQUA Aid Program assists AQUA New Jersey customers with water and/or sewer bills when experiencing a temporary financial crisis. Households can receive up to $150 for water service or up to $250 for combined water and sewer service in a revolving 12-month period. 

Eligibility: Households must be AQUA New Jersey customers experiencing a temporary financial crisis. Households must have paid at least $1 within 90 days of the application date. 

Application: Households can apply online or complete a paper application. 

Veolia Cares Program

This program provides assistance with water bills for Veolia customers experiencing a temporary financial crisis. Assistance can be received once per calendar year. 

Eligibility: Households must be Veolia customers experiencing a temporary financial crisis. Households must have paid at least $20 within 90 days of the application date. 

Application: Households can apply online or complete a paper application. 

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