Understanding Unemployment Benefits

You have lost your job or have learned that you will soon be laid off. Here are some first steps to take when you learn you will be unemployed.

  1. Speak with your company’s human resources: Verify accrued time off and discuss severance packages. 
  2. Check Eligibility with Unemployment Insurance: Visit the NJ Division of Unemployment Insurance website or contact your local unemployment office to determine eligibility and filing procedures.
  3. Learn About COBRA Benefits: Ensure continuity of healthcare coverage if your employer provides insurance.

Filing an Unemployment Claim

To receive unemployment benefits, unemployed individuals must file a claim. Filing an unemployment claim with the New Jersey Department of Labor and Workforce Development is free. Claims can only be filed once you are officially unemployed. Learn more about filing a claim online. If you have a question about your claim or unemployment insurance, contact the Division of Unemployment Insurance.

Claims Inquiry Center

If you do not wish to file your claim online or if you have specific questions, you may call your Claims Inquiry Center on weekdays

Central NJ732-761-2020
Northern NJ201-601-4100
Southern NJ856-507-2340
Out-of-State888-795-6672
TTY   7-1-1

Next Steps

Once an unemployment claim has been accepted, you will need to certify each week to receive payments. The amount of unemployment benefits you may receive each week is your Weekly Benefit Rate (WBR). 

If your unemployment claim is denied, you have the right to file an appeal. A determination becomes final unless a written appeal is filed within seven calendar days after delivery or within ten calendar days after the mailing of the determination. An appeal period can be extended if good cause for late filing is shown. Appeals can be filed online or can be mailed to:

New Jersey Department of Labor
Appeal Tribunal
PO Box 907
Trenton, NJ 08625-0907 

Job Search Resources

While on unemployment, you should be looking for a new job. Learn more about job search resources and your local One-Stop Career Center.

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