211 Service

During times of disaster, the 211 Service pivots to disseminate state-vetted information regarding preparedness, safety, shelter, food, water and other essential human services related to the disaster. Our website will post the emerging information and serve as the centralized source for finding help with basic needs. The disaster-related resources also serve government and social service agencies that serve the public. The connections to emergency and disaster relief services take place during both natural disasters (such as hurricanes and blizzards) and manmade disasters.

NJ 211 provides data, reports, and dashboards of contacts by needs, locations and demographics for analysis, advocacy and action by our partner government agencies and nonprofit organizations. This enables government and nonprofit leaders to identify overarching trends and needs of its constituents for smarter allocation of resources and more proactive planning. We also post real-time updates on trending programs, an important source of additional intel.

We are always open to discussing how we can work together to serve more NJ residents. If you are interested in being included in our online directory or enhancing your program’s reach, go to our Update Your Listing page to provide your details, or complete the form below and we’ll be in touch.

Does your organization serve residents in other states? The 211 Service is available nationally by other organizations across the U.S. This availability means that individuals with friends and family outside of New Jersey can rest assured their loved ones have access to vital information and resources as well. Just like NJ 211, this service exists as a starting point for people to find help with life's most basic needs in the states where they live. The public can find local 211 services across the country at www.211.org.