Utility Assistance Hotline

As New Jersey's USF/LIHEAP Hotline and a comprehensive information and referral service for all health and human service needs, we're dedicated to helping in every way we can. Many individuals and families in our state are facing very difficult financial hardships. NJ 2-1-1 offers hope and help at any time of the day or night. The Utility Assistance section of our website was designed to connect New Jersey residents with established utility assistance programs throughout the state. This section of our site includes a description of the programs and services that are available throughout the state and listings of local contact information and links to associated applications and income eligibility tables where it is applicable. You are encouraged to dial "2-1-1"; 800.510.3102 or 866.240.1347, if you need help. We're open 24 hours a day, seven days a week. NJ 2-1-1 call specialists will:

  • provide you with the location and hours of your local application agency
  • explain how the various home energy assistance programs work
  • check on the status of your application once it has been filed
  • help you find alternative resources if you don't qualify for the utility assistance programs listed on these pages

Language translation and TTY services are offered to any caller.

Utility Assistance in NJ at a Glance (PDF)


Page last modified/reviewed on September 19, 2016

If you know of additional resources that would be appropriate to include in this section, please let us know by contacting us via e-mail at info@nj211.org

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