No-Heat Complaints

Know your Rights

Based upon a document on tenants’ rights published by LSNJ (p. 30), landlords must provide heat as required by the state codes and the local town or city ordinance. Under the state housing codes, from October 1-May 1, the landlord must provide enough heat so that the temperature in the apartment is at least 65 degrees from 6 pm - 11 am and 68 degrees all other times. The housing inspector or board of health in your town enforces the heat requirements in the state and local codes. Larger cities have special no-heat hotlines that are set up especially to handle complaints.

Hotlines

East Orange

Heat Hotline for the city of East Orange: Tenants residing in apartments without heat and hot running water, or who have had their utilities shut off, can call the Department of Property Maintenance at 973-266-5320.

Jersey City

Complete this online form if your rental apartment or building does not have heat or hot water. If this is an emergency, call the 24 hour H/HW hotline: (201) 547-4821.

Newark

Tenants residing in apartments without heat and hot running water, or who have had their utilities shut off, can call the City of Newark’s Non-Emergency Call Center at (973) 733-4311, Mondays to Fridays, from 7 am to 7 pm. On weekends and holidays, contact the “No Heat Hotline” at (973) 733-6471, from 10 am to 7 p.m. 

Orange Township

http://www.ci.orange.nj.us/alerts_heat_hotline.html

To report heating problems or related issues from Friday evening at 5:00 pm through Monday morning at 8:00 am, call:

David McCord - (973) 592-8147
Khalfani Alleyne – 973-296-8419

If issues with heat arise at any other time, call the Code Enforcement office directly: (973) 266-4098.

Paterson

Please contact the city’s ‘No Heat” Hotline, (973) 321-1277 should you need to report a ‘no heat’ incident.

Trenton

The Division of Housing Inspections is responsible for enforcing the housing codes in the city of Trenton. These codes cover the minimum standards required for occupancy of all residential structures in the city. The Division is also responsible for the enforcement of all regulations covering privately owned vacant land and vacant properties. All complaints regarding any violations, including a lack of heat, may be given to the Division by calling (609) 989-3563.


Page last modified/reviewed on December 19, 2016

If you know of additional resources that would be appropriate to include in this section, please let us know by contacting us via e-mail at info@nj211.org

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