Our Work

Accurate information, respectfully and courteously conveyed, often means the difference between getting the help needed and feeling lost and powerless. 

2-1-1 is built on the principles of outstanding customer service, the result being:

    • a system at the fingertips of every resident
    • a communications infrastructure
    • enhanced professionalism and performance standards
    • help navigating the complexities of the health and social services system
    • an increased capacity to make connections
    • better conclusions about critical community needs and the ability of current services to address them
    • shared resource information to build a statewide database
    • a common means of measuring outcomes
    • simplified access to information on volunteering and philanthropy

2-1-1 is cost-effective, high quality, personal, flexible and community-based.



Page last modified/reviewed on September 18, 2015

If you know of additional resources that would be appropriate to include in this section, please let us know by contacting us via e-mail at info@nj211.org

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