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Melissa Acree is an accomplished professional with a rich and diverse background. Her career began in the public school system as a Special Education Teacher and soon transitioned to Training & Development in business. Her business exposure spans corporations, nonprofits, healthcare, accounting and retail organizations.
She joined the NJ 2-1-1 Partnership in January 2013 as the Staff Development and Training Manager. In this newly created position, Melissa standardized the new hire training, managed the AIRS certification process and developed SOPs for new initiatives with UWW, CDC and community agencies. She was promoted to Director of Business Development and Training, in July 2016, where her leadership ability, collaborative nature and strong interpersonal skills are being channeled with our United Way and state partners. Melissa has a Bachelor’s degree in Special Education from William Paterson and a Master’s degree in Applied Psychology from Stevens Institute of Technology.
Melissa is actively involved in her church as a lector and a member of the fundraising committee. As a mother, she has spent the past 16 years advocating for services and programs for her son who has autism. For enjoyment, she likes cooking, traveling, reading and participating in a variety of outdoor activities. Melissa and her husband, Doug, reside in Morris County with their three teenage children.
Janice Kaniewski has over 15 years of experience within the client services field. She started her career as a call center representative. Later, she had the opportunity to supervise, manage, and consult for businesses within the call center industry. Janice has also held the following titles: business analyst, operations manager and human resource manager. Whether client facing or behind the scenes, Janice has always worked in a service provider role. Janice also had the opportunity to improve customer relations as well as employee moral by creating and implementing: policies and procedures, training manuals, client/employee surveys, and reward and recognition programs.
Janice has a Bachelor’s Degree in Business Administration and Psychology and a Master’s Degree in Management from the College of St. Elizabeth. Janice, originally from New York City, currently resides in Morris County. She enjoys spending time with her family and plays an active role within her community.