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Keep it Simple.
Not all words are recognized by our search feature. Try searching for just one word at a time, and try different words that relate to your need or topic.
Names Can Help.
You can also search by the name (or part of a name) of an Agency or Program.
Zip Codes Can By Limiting.
Typing in a zip code will limit your search results to agencies physically located close to you. However, there may be other great programs that serve your local area, even though they are physically located further away (for instance, state programs).
Expand Your Search Area.
To get a full list of programs that can help you, try expanding your search radius, searching by county, or clicking the link at the top of your search results that says "Include national results too".
The NJ 2-1-1 Resource Database contains information on over 3,000 organizations offering details about more than 9,000 services at over 12,000 locations throughout New Jersey and beyond. Keeping a database of this size up to date requires cooperation from agency professionals throughout the state, and a staff of database resource specialists who have been trained to understand how to index records so that resources can be easily retrieved when someone is looking for help. Lean more about how our resource database is maintained and updated.
By default, all searches are made by Need/Topic. Searching a word or phrase that describes your need, or what topic you are trying to find, will help you find what you are looking for. A search term like "food" will retrieve close to 100 separate categories of resources to choose from, with a number next to it identifying how many resources fall into that specific category. Selecting which category best matches your need will help you get your search results.
A common misperception is that when you enter a search term, you will retrieve all entries that have that specific word anywhere in the listing. However, our search feature works much more like the indexing system in a library, where books are divided into sections, and those sections are divided into subsections.
Like a library, the resources in our database are put into a sophisticated hierarchy of categories known as taxonomy. When searching the database, you are really searching for the category that best matches your search term.
When searching by keyword, it can be difficult to know where to start. If you are having trouble finding the right search terms for your need, try these recommended terms that will get you targeted results:
|IF YOU ARE FACING…||TRY SEARCHING FOR…|
Temporary Financial Assistance
|Job Loss||Job Centers|
Emergency Shelter Clearinghouses (Homeless Hotlines)
|Medical Crisis||Medical Expense Assistance|
Health Insurance Information/Counseling
General Medical Care
|Mental Health Crisis||Suicide Prevention Hotlines|
Community Mental Health Agencies
Mental Health Hotlines
Mental Health Care Facilities
|Domestic Violence||Domestic Violence Hotlines|
Domestic Violence Shelters
Domestic Violence Support Groups
Domestic Violence Legal Services
|Too Many Bills||Utility Payment Assistance|
|Child Expenses||Child Support Assistance|
Child Care Expense Assistance
NJ Family Care
Extended Child Care (After School Programs)
Expectant/New Parent Assistance
|Senior Issues||Aging & Disability Resource Centers (ADRC)|
Home Health Care
Meals on Wheels
Senior Ride Programs (Dial A Ride)
Adult Day Programs
Prescription Expense Assistance
|Disability Care||Aging & Disability Resource Centers (ADRC)|
Disability Related Employment
Disability Related Housing
Disability Support Groups
Student Disability Services
Protection and Advocacy for Individuals with Disabilities
The examples noted above are, of course, not a complete list of keywords, but they do help to illustrate how to make the most of our resource database and will get you started. As always, if you are having trouble finding the help you need, you can call us at any time by dialing 211 within the state of New Jersey, or 877-652-1148. You can also email us at firstname.lastname@example.org.
The database is constantly being updated to offer the most up-to-date information possible. If you notice any information that you think may be incorrect or incomplete, please contact us at email@example.com.