Having Trouble Connecting to 2-1-1?

If you are having trouble reaching us when you dial 2-1-1, please provide the following information so that we can follow-up with the responsible phone company to resolve the issue and then call us at 877-652-1148 so that we may assist you today. Thank you!

Area code and exchange number of telephone you used when you called 2-1-1. Provide only the 1st 6 digits of 10-digit telephone number Ex: 973-764:
Type of Phone:
Is this an individual phone or is the phone in an office telephone system?
Is the number programmed on a speed dial?
What happened when you called?